Privacy Policy
Last updated: November 4, 2025
1. Introduction and Commitment to Privacy
Dr. Nawaf Dagher (“We,” “Us,” or “Our”) is committed to protecting the privacy and confidentiality of visitors and users of this website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, including the scheduling of non-clinical, initial appointment requests.
By using this Website, you consent to the data practices described in this policy.
2. Regulatory Compliance (Dubai Health Authority & UAE Law)
As a DHA-certified Consultant operating in Dubai, UAE, we adhere to the strict regulatory framework governing health information. All patient data collected during the course of actual clinical care and treatment provided by Dr. Nawaf Dagher at the International Modern Hospital is managed and stored in accordance with the regulations of the Dubai Health Authority (DHA) and the UAE Federal Law No. 2 of 2019 Concerning the Use of Information and Communication Technology (ICT) in Health Fields.
This Website’s Privacy Policy specifically addresses the data collected through online interactions, which is handled with the same commitment to security and confidentiality.
3. Information We Collect
We collect information that falls into two main categories:
A. Personally Identifiable Information (PII)
This information is voluntarily submitted by you, typically through contact forms, appointment request forms, or direct email links. This may include:
- Contact Data: Your Name, Email Address, and Phone Number.
- Appointment Request Data: Preferred date/time for consultation.
- Inquiry Data: Details regarding your general inquiry (Please DO NOT submit detailed medical history or sensitive health information via the website forms).
B. Non-Personal Information (NPI)
This data is collected automatically as you browse the Website using tracking technologies (like cookies and analytics):
- Usage Data: IP address, browser type and version, operating system, pages visited, time spent on pages, and referring website addresses.
- Geographic Data: General location data based on your IP address.
4. How We Use Your Information
We use the collected information for the following purposes:
- To Respond to Inquiries: To communicate with you regarding your questions, comments, or requests for information.
- To Manage Appointment Requests: To process your initial request and pass the necessary contact details to the appropriate clinic staff at International Modern Hospital for scheduling confirmation.
- To Improve the Website: To analyze usage trends and track user interactions to improve content, design, and performance.
- For Legal Compliance: To adhere to any legal obligations, including responding to government or regulatory requests in Dubai and the UAE.
5. Protection of Sensitive Health Information (PHI)
Crucial Note: This Website is for initial contact only. We strongly advise that you DO NOT transmit any Protected Health Information (PHI), medical history, specific symptoms, or diagnostic details through the contact or booking forms. Detailed medical information must only be shared with Dr. Dagher or the clinic staff during a secure, in-person, or officially sanctioned digital consultation, where it is protected under strict medical confidentiality laws.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information, including:
- Encryption: The Website uses Secure Sockets Layer (SSL) technology to encrypt data transmitted between your browser and our server.
- Access Control: Access to your submitted PII is restricted to Dr. Nawaf Dagher and authorized administrative staff responsible for booking and communication.
- Hosting: Data is stored on secure, professional hosting servers and protected against unauthorized access.
7. Data Sharing and Disclosure
We respect your privacy and do not sell, trade, or rent your Personally Identifiable Information to outside parties for marketing purposes. We may share your information only in the following limited circumstances:
- With Clinic/Hospital Staff: We share necessary contact information with the administrative staff at the International Modern Hospital to finalize your requested appointments.
- Service Providers: We may share NPI with third-party service providers (e.g., website analytics, hosting) who perform services on our behalf and are bound by confidentiality agreements.
- Legal Requirements: If required by law, regulation, subpoena, or governmental request from the DHA or other authorized UAE authorities.
8. Your Data Rights
You have the right to request access to the personal data we hold about you from this website, or to request that we correct or erase any personal data that is inaccurate. To exercise these rights, please contact us using the information provided in Section 10 below.
9. Cookie Policy
This Website uses cookies to enhance your experience. Cookies are small text files placed on your device. We use them to:
- Analyze Traffic: To understand which pages are useful and how visitors interact with the site (Analytical/Performance Cookies).
- Remember Preferences: To ensure the site functions correctly for you (Strictly Necessary/Functional Cookies).
You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the Website.
10. Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please contact us:
Email: info@drnawafdagher.com or Nawaf.m.d@gmail.com